Privacy Policy

Introduction

Welcome to MinerKuber.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, purchase our products, or use our services — including ASIC miner sales, mining hosting, and repair services.

By using MinerKuber.com, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website.

Information you provide

• Account data: name, email address, password when you create an account
• Order data: billing address, shipping address, phone number, payment method details
• Communication data: messages you send via our contact forms, email, or WhatsApp
• Hosting data: technical details about your mining equipment, wallet addresses, and energy preferences when you sign up for hosting services
• Bulk order data: company name, quantity requirements, and budget information submitted through our bulk order form

Information collected automatically

• Usage data: pages visited, time spent, links clicked, referring URLs
• Device data: IP address, browser type and version, operating system, device identifiers
• Transaction data: purchase history, order status, return and repair requests
• Cookie data: preferences, session tokens, analytics identifiers (see Section 5)

How We Use Your Data

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping, tracking, and delivery confirmation
• To manage your hosting account and provide real-time monitoring of your mining equipment
• To process payments and prevent fraudulent transactions
• To communicate with you about your orders, repairs, or hosting services
• To send you product updates, promotions, and mining news — only if you have opted in
• To improve our website, products, and services based on usage patterns
• To comply with legal obligations, resolve disputes, and enforce our agreements
• To respond to your inquiries submitted via contact forms, email, WhatsApp, or Telegram

Data Sharing

We may share your information with trusted third parties only in the following circumstances:

All third-party service providers are contractually required to process your data only for the purposes specified and in compliance with applicable data protection laws.

Cookies & Tracking Technologies

MinerKuber.com uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and remember your preferences.

Types of cookies we use

• Essential cookies: Required for the website to function. These include session cookies, shopping cart cookies, and authentication tokens. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (e.g. Google Analytics). These are anonymized and do not identify you personally.
• Preference cookies: Remember your settings such as language, currency (EUR/USD), and region.
• Marketing cookies: Used to show you relevant ads across other websites. Only active if you have given consent.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website, including checkout and cart features.

Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, destruction, or alteration.

• All payment transactions are encrypted using SSL/TLS technology (HTTPS)
• Sensitive data such as passwords are hashed and never stored in plain text
• Access to personal data is restricted to authorized personnel only
• Our systems are regularly monitored for vulnerabilities and security threats

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

• Order data: Retained for 7 years to comply with tax and accounting obligations
• Account data: Retained while your account is active, and up to 3 years after deletion
• Hosting data: Retained for the duration of your hosting contract plus 2 years
• Communication records: Retained for up to 2 years from the date of last contact
• Analytics data: Anonymized and aggregated; retained for up to 26 months

When data is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.

Your Rights

Depending on your location, you may have the following rights regarding your personal data. Customers in the European Union (including Spain) have rights under the General Data Protection Regulation (GDPR):

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to restriction: Request that we limit processing of your data in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your data for marketing purposes at any time
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@minerkuber.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

MinerKuber.com operates globally with facilities in Spain (EU), the United States, and Norway. When you place an order or sign up for hosting, your data may be transferred to and processed in countries outside your home country.

For transfers from the European Economic Area (EEA) to the United States or other third countries, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Transfers only to countries with an adequate level of data protection
• Data processing agreements with all US-based service providers

Children’s Privacy

MinerKuber.com is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@minerkuber.com and we will promptly delete that information.

Third-Party Links

Our website may contain links to third-party websites, including mining pools, blockchain explorers, and manufacturer sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of every website you visit.

Links to external platforms on our site may include: manufacturer websites (Bitmain, IceRiver, Goldshell, MicroBT), payment processors, and shipping carrier tracking portals.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated policy on this page with a new “Last updated” date
• Send an email notification to registered users for significant changes
• Display a notice on our website homepage

We encourage you to review this Privacy Policy periodically. Your continued use of MinerKuber.com after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us through any of the following channels: